Field Technician I

1 day ago

Nashville, Tennessee, United States Lumen Technologies Full time
About Lumen Technologies

Lumen Technologies is a leading provider of communication and technology solutions, connecting people, data, and applications across the globe. Our mission is to ignite business growth by delivering innovative, secure, and efficient solutions that meet the evolving needs of our customers.

The Role

We are seeking a highly skilled Field Technician I to join our team. As a Field Technician I, you will be responsible for managing assets, coordinating shipping and receiving of materials, and maintaining tools, test sets, and electronic equipment. You will also assist in installs, provisions, tests, and maintains DS0 thru OC192 services, and troubleshoots network equipment.

Main Responsibilities
  • Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resources to isolate and ultimately restore network.
  • Assists in the installation/change/decommission and testing of Next Generation technologies such as Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET and IP network layers for all available bandwidths offered.
  • Utilizes industry standard software and hardware tools to accurately locate, mark, and protect underground outside plant facilities.
  • Performs level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment including HVAC systems, high-voltage electrical systems, and DC power plants.
  • With the aid of training and coaching, responsible for learning Lumen trouble ticket, provisioning, time tracking, and materials systems and applications required to perform the job function effectively.
Requirements
  • High School Diploma or GED or up to 2 years of relevant job experience.
  • Experience and/or knowledge of at least one of the four major technician disciplines: Transmission, Switching, TCP/IP, and Outside Plant.
  • Ability to locate fiber optic cable, right-of-way, and As-Builts.
  • PC skills and proficiency in Microsoft Windows and Office applications.
  • Ability to learn corporate databases quickly.
  • Availability for on-call 24x7 on a rotational basis, on stand-by, call out, dispatch, and overtime.
  • A valid driver's license.
  • Physical ability to sit, climb, balance, stoop, kneel, crouch, and crawl; lift 50 lbs.; and work in all weather conditions.
Preferred Qualifications
  • 2+ years of relevant job experience.
  • Attention to detail with good organizational capabilities.
  • Ability to prioritize with good time management skills.
Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges: $40,500 - $53,500 in these states: TN

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

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