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Hospitality Service Expert

2 months ago

ChampssurYonne, Bourgogne-Franche-Comté, United States Fine Entertainment Management Full time

Job Summary:

We are seeking a skilled and charismatic Gaming Bar Attendant to join our team at Fine Entertainment Management. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a memorable experience in our gaming and entertainment venues.

Key Responsibilities:

  • Guest Service: Greet all guests sincerely with a smile and eye contact, and provide superior guest service to ensure a positive experience.
  • Drink Preparation: Prepare and pour drinks accurately for guests and cocktail servers as needed, adhering to our service standards.
  • Food and Beverage Service: Efficiently serve food and beverage following the service sequence standards, ensuring timely delivery and presentation.
  • Bar Maintenance: Clean and maintain the bar area, including bar top, sinks, glassware, lounge tables, and all storage areas, adhering to health and safety standards.
  • Inventory Management: Restock bar products, garnish trays, and ice bins as necessary throughout the shift, ensuring adequate supplies for guest service.
  • Transaction Processing: Process all transactions correctly and accurately, and present all guests with a receipt, adhering to cash handling procedures.
  • Team Support: Assist other team members with various duties as assigned, ensuring seamless service delivery.

Requirements:

  • Age and Experience: Must be 21 years or older, with previous experience as a Bartender or Apprentice Bartender preferred.
  • Customer Service: Possess excellent customer service and communication skills, with the ability to communicate fluently in English.
  • Certifications: Must possess a valid Alcohol Awareness Card, Health Card issued by the Southern Nevada Health District, and Non-Gaming card issued by the LVMPD.
  • Physical Demands: Must be able to reach, stoop, bend, lift, and clean during various activities throughout the shift.