Service Representative

6 days ago


Sandy Springs, United States Jim Ellis Automotive Group Full time
Service BDC Representative Job Description

At Jim Ellis Automotive Group, we're seeking a skilled Service BDC Representative to join our team. As a key member of our call center, you'll be responsible for providing exceptional customer care and ensuring seamless communication with our clients.

Key Responsibilities:
  • Answer a high volume of incoming calls from customers to schedule appointments and provide service information.
  • Initiate customer outreach and outbound calls to discuss service needs and available offers.
  • Respond to customer inquiries and questions in a timely and professional manner.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced call center environment.
  • Strong problem-solving and conflict resolution skills.

We offer a competitive salary and benefits package, as well as opportunities for growth and development. If you're a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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