Chief Executive Officer

6 days ago


Columbia, Missouri, United States Ronald McDonald House Charities Full time
Job Summary

The Chief Executive Officer (CEO) is the highest-ranking executive and is responsible for the overall performance of business operations of the Ronald McDonald House Charities. The CEO manages and directs the organization toward its primary objectives by performing either personally or through other directors or managers.

Key Responsibilities
  • Strategic Planning: Designs, implements, monitors, and reviews the organization's programs, policies, and systems to enhance operations and achieve goals established by the Board of Directors.
  • Leadership: Makes decisions and produces results while possessing a thorough understanding of the organization's programs and services and its impact on guests and the community.
  • Program Development: Directs the planning, development, and implementation of programs serving the organization's guests to achieve objectives in both a quantitative and qualitative manner.
  • Communication: Interprets and discusses the organization's activities and events with staff, guests, the Board, and the community.
  • Financial Management: Responds to the Board and community with accurate assessments and recommendations. Adapts easily and quickly to modify strategies given new facts or additional possibilities to consider.
  • Grant Writing: Continuously seeks to improve strategies and program implementation and advises the Board of new opportunities for programs and services.
  • Community Relations: Negotiates contracts, establishes processes, terminates vendors, and takes action when required.
  • Staff Management: Recommends and oversees the implementation of the strategic/operating plan and budget as approved by the Board.
  • Financial Reporting: Leads the staff selection, monitoring, and review process.
  • Compliance: Assumes responsibilities for financial performance, measurement, and compliance.
  • Risk Management: Manages the budgetary process.
  • Security: Oversees and manages annual audit and tax return procedures.
  • Donor Relations: Ensures the safe-keeping/storage of all financial reports, including all tax returns.
  • Volunteer Management: Retains professional, outside, and independent tax compliance and accounting personnel as needed.
  • Leadership Development: Manages all relationships related to risk management for employees and stakeholders, including insurance, D & O, Simple IRA, etc.
  • Performance Evaluation: Personally reviews all financial statements related to financial performance, including but not limited to deposits, Income Statement, Cash Flow, and Balance Sheet.
  • Team Building: Manages the canister program, works with third-party vendors and RMHC Global on reporting systems.
  • External Relations: Manages all financial reporting relationships, internal and external, to ensure that the organization is in compliance with all regulating agencies (Secretary of State and RMHC Global), at all times.
  • Fundraising: Assumes a leadership role in all fund-raising and development activities.
  • Board Relations: Serves as the leader of the organization's working for a Board of Directors currently consisting of 15 individuals and managing the organization's staff of seven (7).
  • Strategic Planning: Working with the Board, leads the organization through the strategic planning process, including implementing the strategic vision/plan for the organization.
  • Donor Cultivation: Takes initiative to expand the donor base.
  • Community Engagement: Attends and participates in all major fund-raising activities.
  • Event Planning: Coordinates donor, Board, and staff development recognition events.
  • Reporting: Prepares annual strategic development plan for Board approval.
  • Relationship Building: Devotes appropriate time to build long-term relationships with donors.
  • Grant Writing: Prepares grant-related information for funding, prepares outcome reports for donors.
  • Communication: Prepares and distributes Board and Board reports.
  • Leadership Development: Takes initiative to design and prepare new reports.
  • Community Relations: Interprets and discusses reports with staff, Board, and community. Responds to inquiries and project requests.
  • External Relations: Establishes and maintains community relationships.
  • Communication: Communicates clearly and effectively in presentations to the Board and community.
  • Leadership: Makes decisions and clearly communicates based on a thorough understanding of the organization's programs and services.
  • Public Speaking: Participates in public speaking opportunities throughout the community. Serves in a public relations capacity for the organization.
  • Communication: Provides responses easily and diplomatically to questions during presentations.
  • Collaboration: Works with Operations Director to develop and maintain communication with referral sources to establish cooperative referral and support systems for guests.
  • Leadership Development: Thinks collaboratively and integrates work with others.
  • Training and Development: Takes initiative to expand the skills and knowledge of the organization's employees and stakeholders.
  • Relationship Building: Uses the available resources within the organization, and when necessary, consults with individuals outside the organization.
  • Community Relations: Cultivates and stewards new and existing relationships with key stakeholders, including major donors, McDonald's owner/operators, hospital administrators, and RMHC Global.
  • Leadership: Takes initiative to further the organization's relationship with local/national RMHC stakeholders. Demonstrates ability to obtain the support and cooperation of others through personal interaction.
  • Team Building: Willingly shares credit for success.
  • Leadership Development: Demonstrates the willingness and ability to assist and/or train others to achieve the organization's objectives.
  • Leadership: Models good leadership and management skills and motivates others to willingly strive to achieve goals.
  • Strategic Planning: Develops and implements a clear operations and management vision and goals. Involves others in the planning aspects to achieve the vision and goals.
  • Leadership Development: Takes advantage of opportunities to increase knowledge and develop skills of self and others.
  • Performance Evaluation: Ensures that all associates of the organization receive timely and appropriate performance feedback.
  • Leadership: Considers possibilities and thinks creatively.


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