Customer Engagement Representative

4 weeks ago


Grapevine, Texas, United States Skechers U.S.A. Full time

Customer Experience Specialist

Skechers U.S.A. is seeking a highly skilled and customer-centric Customer Experience Specialist to join our sales floor team. As a key member of our customer-facing team, you will be responsible for creating memorable customer experiences, driving sales growth, and promoting our brand values.

Key Responsibilities

  • Deliver exceptional customer service, responding to customer inquiries, and addressing concerns in a timely and professional manner.
  • Develop and execute effective sales strategies to meet or exceed sales targets, leveraging product knowledge and customer insights.
  • Maintain a high level of product knowledge, staying up-to-date on new products, features, and promotions.

Requirements

To succeed in this role, you should possess excellent communication and interpersonal skills, with a strong focus on customer satisfaction and loyalty. You should also be able to work effectively in a dynamic retail environment and have a passion for delivering exceptional customer experiences.

Estimated Salary: $48,000 - $58,000 per year



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