Bilingual Full-Time Teller
3 weeks ago
We are seeking a highly skilled and bilingual (Spanish/English) Full-Time Teller to join our team at UW Credit Union. As a Teller, you will be responsible for providing exceptional customer service, handling transactions, and promoting our products and services to members.
Responsibilities- Welcome and assist members at a Milwaukee branch, representing UW Credit Union.
- Strive to meet performance goals in line with our Members for Life Sales & Service Philosophy.
- Keep a good understanding of all UW Credit Union products and services.
- Ensure accurate and efficient handling of member requests at the Teller line.
- Follow UW Credit Union's Cash Management policies and procedures.
- Investigate potential errors in Teller transactions and communicate with affected members.
- Build relationships with members, understand their needs, offer recommendations, and make referrals when appropriate.
- Look for ways to exceed our members' expectations.
- Work with your branch team to address member and branch needs.
- Support our bilingual (Spanish/English) members.
- High School Diploma or equivalent.
- Fluent in written and verbal communication in Spanish and English.
- 1 year of prior experience in customer service.
- Confidence with cash handling and transactions.
- Proven ability to interact effectively with customers from diverse age groups and backgrounds.
- Strong interpersonal and professional skills.
- Collaborative team player who is also comfortable working independently in a self-directed environment.
- Comfortable using computers and mobile devices.
- Skilled in resolving issues and demonstrating empathy when needed.
UW Credit Union is a premier financial institution in Wisconsin, recognized for its commitment to excellence and community involvement. We offer a comprehensive benefits package, including competitive pay, paid time off, and opportunities for professional growth and development.
We are an Equal Opportunity and Affirmative Action Employer, proud to cultivate an inclusive workplace that values diversity and promotes cultural competence.
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