Automotive Service Manager

1 week ago


Fall River, Massachusetts, United States Midas - AMG Enterprises Full time
Job Title: Automotive Service Manager

At Midas - AMG Enterprises, we are seeking an experienced Automotive Service Manager to lead our team of technicians and service advisors. As a key member of our management team, you will be responsible for delivering exceptional customer service, managing shop operations, and driving sales growth.

Key Responsibilities:
  • Customer Service: Deliver exceptional customer service by listening to and consulting with customers, following up on services requested, and providing comprehensive recommendations.
  • Shop Operations: Oversee complete vehicle inspections, build computerized repair orders, source parts, and manage inventory counts.
  • Leadership: Lead, manage, and train a team of up to ten employees, ensuring they are aligned with our company's vision, purpose, core values, and employee creed.
  • Performance Management: Supervise technicians' inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks.
  • Facility Maintenance: Maintain the overall cleanliness and organization of the facility.
Requirements:
  • A minimum of 2 years of store or service manager experience.
  • General automotive knowledge.
  • Excellent customer service disposition.
  • Good communication skills.
  • Leadership ability.
  • Team building skills.
  • Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
  • Valid driver's license.


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