Patient Service Liaison

2 weeks ago


Mendota Heights, Minnesota, United States CVS Health Full time
Job Summary

As a Patient Service Representative at CVS Health, you will play a vital role in delivering exceptional patient care and support. Your primary responsibility will be to interact directly with patients, physicians, caregivers, and internal departments to answer questions and resolve issues in a timely and professional manner.

Key Responsibilities
  • Provide a seamless onboarding experience for new infusion patients to CVS Specialty and Coram
  • Offer customer education and routine assessment and problem-solving support
  • Collaborate with internal departments to ensure efficient and effective patient care
Requirements

To succeed in this role, you will need excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You should be able to provide empathetic and personalized support to patients and their families, while also maintaining confidentiality and adhering to company policies and procedures.



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