Patient Representative

13 hours ago


Roslyn, New York, United States Catholic Health Service Full time
Job Summary

Catholic Health is seeking a highly skilled and detail-oriented Patient Representative to join our team. As a Patient Representative, you will be responsible for providing administrative support and ensuring the smooth operation of our patient care services.

Key Responsibilities
  • Answering and directing phone calls in a professional and courteous manner
  • Scheduling appointments and managing patient schedules
  • Handling physician correspondence and ensuring timely communication
  • Responsible for accurate and timely billing and revenue cycle management
  • Performing follow-up on outstanding accounts and resolving any discrepancies
  • Preparing patient charts and ensuring accurate and up-to-date information
  • Contacting insurance companies for referrals and authorizations
  • Providing exceptional customer service and support to patients and families
Requirements
  • High School diploma or equivalent required
  • Associates degree or completion of a related specialty program in an accredited school preferred
  • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
  • Excellent interpersonal and communication skills, with the ability to work effectively in a team environment
  • Ability to multitask and work efficiently in a fast-paced environment
  • Knowledge of medical terminology and office equipment
What We Offer

Catholic Health offers a competitive salary range of $24.00 per hour, as well as a comprehensive benefits package, generous tuition assistance, and a defined benefit pension plan. We are committed to providing a supportive and inclusive work environment that fosters professional growth and development.



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