Front Desk Associate

1 week ago

Annapolis, Maryland, United States GoldLeaf Full time
Job Title: Front Desk Receptionist

Location: Annapolis, MD

Job Type: Full-Time

Pay: $ per hour

Benefits:

  • Comprehensive Medical, Dental, and Vision Insurance
  • Voluntary Short-Term and Long-Term Disability Insurance
  • Voluntary Life Insurance
  • Health Savings Account (HSA)
  • ZayZoon (Early Access to Earned Wages)
  • Employee Discount
  • Employee Recognition Program


About GOLDLEAF:

GOLDLEAF is a premier cannabis dispensary committed to providing outstanding customer experiences in a professional and welcoming environment.

Position Overview:

As the Front Desk Receptionist at GOLDLEAF, you will be the first point of contact for our patients and customers. Your role will involve managing the front desk operations, ensuring a welcoming and efficient check-in process, and providing exemplary customer service.

Key Responsibilities:

  • Greeting and Welcoming: Provide a warm and professional welcome to patients and customers, setting a positive tone for their experience with GOLDLEAF.
  • Check-In Procedures: Utilize multiple computer screens to check in new patients, verify their identity, and ensure compliance with HIPAA regulations. Distribute necessary paperwork and guide patients through the check-in process.
  • Organizational Skills: Manage a variety of tasks simultaneously in a high-traffic environment. Prioritize responsibilities effectively to maintain smooth operations.
  • Attention to Detail: Accurately enter patient information and handle data collection with precision.
  • Communication: Maintain clear and professional communication with both customers and staff, ensuring all interactions are handled with respect and efficiency.
  • Facility Management: Direct guests to appropriate areas, keep the waiting area clean and inviting, and monitor restrooms to ensure they are well-stocked and maintained.
  • Inventory Management: Oversee office supplies by managing inventory, placing orders, receiving shipments, stocking items, and distributing supplies as needed.
  • Additional Tasks: Assist with other administrative and operational tasks as assigned by management, demonstrating flexibility and a proactive approach.


Requirements:

  • Education: High school diploma or equivalent required.
  • Age: Must be at least 21 years old.
  • Background Check: Successful completion of a criminal background check.
  • Experience: 1-2 years of customer service or sales experience in a fast-paced retail environment.
  • Skills: Positive attitude, strong organizational skills, ability to handle diverse personalities, excellent communication, and interpersonal skills.
  • Attributes: Detail-oriented, flexible, team player with the ability to work efficiently under pressure.


Why Work at GOLDLEAF?

At GOLDLEAF, we value our team members and strive to provide a fulfilling work environment. We offer a range of benefits and opportunities for growth. If you are passionate about delivering exceptional service and want to be part of a leading cannabis dispensary, we encourage you to apply.

Equal Opportunity Employment:

GOLDLEAF is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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