Divorce Case Coordinator

7 days ago


Rockville, Maryland, United States The Law Offices of Josephia Rouse Full time

At The Law Offices of Josephia Rouse, we are committed to delivering exceptional client experiences, and as a Divorce Case Coordinator, you will play a critical role in supporting our attorneys and ensuring seamless communication with our clients.

This dynamic position involves optimizing our sales process by identifying and qualifying potential new clients, enabling our Sales Attorneys to focus on high-value activities.

We seek a highly organized and detail-oriented individual with excellent communication skills to join our team. As a key member of our intake team, you will be responsible for managing multiple projects simultaneously and prioritizing tasks to meet deadlines.

A competitive salary of $60,000 plus bonus structure awaits the successful candidate, making this an exciting opportunity for those passionate about delivering outstanding client service.

Responsibilities:

  • Develop and implement processes to enhance client onboarding and current file management
  • Analyze prospective client inquiries and phone calls, assessing case fit and creating personalized solutions
  • Maintain accurate records and data, ensuring compliance with relevant regulations
  • Collaborate with our marketing team to identify opportunities for growth and development
  • Support our attorneys in scheduling prospective client consultations and meetings

Qualifications:

  • Bachelor's degree in a related field or equivalent experience
  • Excellent communication and interpersonal skills
  • Proven ability to work independently and as part of a team
  • Familiarity with case management software and CRM systems

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