Service Advisor

4 weeks ago


Tyler, Texas, United States Patterson VW Tyler Full time
Job Summary

We are seeking a skilled Service Advisor to join our team at Patterson Volkswagen in Tyler, TX. The successful candidate will provide exceptional customer service, assess vehicle issues, and recommend solutions to our customers.

Key Responsibilities:

  • Provide outstanding customer service and support throughout the service process.
  • Assess vehicle issues and recommend appropriate solutions to customers.
  • Communicate effectively with the service team to ensure timely repairs.
  • Utilize computer systems and software to manage service operations.
  • Maintain a high level of knowledge of automotive systems and repairs.

Requirements:

  • Previous experience in a customer service role.
  • Strong communication and interpersonal skills.
  • Ability to prioritize and multitask in a fast-paced environment.
  • Attention to detail and problem-solving skills.
  • Proficiency in computer systems and software.

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