Front Desk Assistant

3 weeks ago


Forty Fort, Pennsylvania, United States NEPA Oral & Maxillofacial Surgery Full time

We are seeking a highly skilled Front Desk Assistant to join our team at NEPA Oral & Maxillofacial Surgery. In this role, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our clinical team.

About the Role:

You will be the first point of contact for our patients and visitors, ensuring a welcoming and efficient environment. You will manage day-to-day operations, including answering phone calls, directing inquiries, and maintaining accurate records.

Responsibilities:
  • Welcoming patients and visitors, responding to phone calls, and directing inquiries to the appropriate personnel.
  • Managing front desk operations, including scheduling appointments, handling paperwork, and maintaining accurate records.
  • Providing administrative support to our clinical team, including preparing charts, scanning documents, and performing data entry.
  • Maintaining a clean and organized reception area, ensuring a positive impression for our patients and visitors.
Requirements and Qualifications:
  • 1-2 years of experience in a front desk or receptionist role
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication and interpersonal skills, with a warm and welcoming demeanor.
  • Proficiency in MS Office and practice management software.
  • Able to work independently and as part of a team, with strong problem-solving skills and attention to detail.
Salary Range:

$50,000 - $60,000 per year, depending on experience



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