Complex Claims Specialist

4 days ago


Chicago, Illinois, United States Allianz Full time
About the Role

We are seeking a highly skilled Complex Claims Analyst to join our team at Allianz Commercial. As a key member of our claims team, you will be responsible for investigating, evaluating, and negotiating the resolution of complex E&O claims, with a focus on Insurance Agents & Brokers E&O claims.

Your Key Responsibilities
  • Investigate and reserve claims involving complex liability issues, ensuring accurate and timely resolution.
  • Evaluate and address coverage issues, determining appropriate reserving levels and selecting external service providers as needed.
  • Negotiate and resolve complex E&O claims, ensuring cost-effective and service-oriented solutions.
  • Ensure claims are settled in accordance with established guidelines and procedures.
  • Referrals and Compliance: Ensure all claims are handled within authority limits and in line with AzC Claims complex procedures and guidelines.
  • Support the establishment of claims management procedures on new business accounts, collaborating with clients, brokers, and loss adjusters.
  • Market Management: Proactively support the acquisition of new business and retention of existing business, liaising with underwriters and attending industry functions.
  • Relationship Management: Positively represent AzC externally, developing and maintaining relationships with brokers, clients, and other stakeholders.
  • Effectively report and present complex and contentious loss and claims information internally and externally.
  • Claims Processing & Administration: Input and maintain accurate claims records, utilizing AzC Claims administration systems.
  • Manage timely production of management information reports and proactively identify loss trends.
What We're Looking For
  • 5-7 years' experience in handling Liability claims involving non-complex coverage and damage issues.
  • Established relationships with brokers at peer group level and a strong understanding of Liability products and portfolio.
  • In-depth knowledge of regional/local Liability insurance markets and competitor landscape.
  • Detailed understanding of legal and regulatory framework.
  • Experience working in a complex, global matrix organization.
  • Bachelor's degree in a relevant discipline.
What We Offer

We offer a comprehensive compensation and benefits package, including a generous bonus scheme and 401K. Our hybrid working model recognizes the value of striking a balance between in-person collaboration and remote working. We also offer lifelong learning programs, international career mobility, and a supportive environment that values individual strengths and encourages professional development.

Care to Join Us?

Allianz Commercial is a global corporate insurance carrier and part of the Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions, and alternative risk transfer for a wide spectrum of commercial, corporate, and specialty risks across 10 dedicated lines of business. Learn more about us by clicking here.



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