Senior Claims Specialist
3 days ago
We are seeking a highly skilled and experienced Senior Claims Specialist to join our North America Claims team at AXIS Capital. As a key member of our team, you will be responsible for handling Large Complex Builder's Risk claims and will report directly to the Head of Property Claims.
Key Responsibilities- Direct management of claims, including investigation, analysis, and evaluation of coverage liability and damages, within best practices
- Providing technical advice, training, and guidance to direct reports and TPA/Contractor adjusters, including strategic direction
- Recruiting, hiring, and retaining top talent and developing appropriate succession plans
- Reviewing claims to determine nature of loss, coverage provided, and scope of claim, and guiding strategic direction regarding settlement/disposition of claims
- Developing and maintaining relationships with internal and external partners as the lead contact within the claims department for assigned claims and the claims of direct reports
- 5-10+ years of claims management experience in Casualty and/or Specialty Lines Claims
- Demonstrated leadership, organizational, and management skills or experience practicing law as well as claims management (both directly managed and TPA managed claims)
- Demonstrated ability to influence and collaborate at all organizational levels, both internally and externally, as well as the ability to identify and resolve complex, disputed claims
- Analytical thinker that can drive results using all facets of the legal and claims processes
- Understanding of and ability to balance both the immediate claim issues as well as the broader portfolio impact and customer service impact of coverage disputes and issues
- Excellent oral and written communication skills with the ability to deal effectively with people with conflicting expectations, differing opinions, and multiple viewpoints
- Demonstrated ability and experience handling casualty claims involving a wide variety of loss scenarios, as well as reporting and presenting about same to senior management
- In-depth knowledge of claims, litigation, arbitration, and trial processes, as well as excellent analytical, investigative, and negotiating skills
We offer a comprehensive and competitive benefits package, including medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more. The specific salary offer will be based on an assessment of a variety of factors, including the experience of the successful candidate and their work location. In addition, all employees are eligible for competitive incentive targets, with awards based on overall corporate and individual performance.
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