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Housekeeping Operations Manager

2 months ago

Marietta, Georgia, United States Hampton Inn Marietta Full time
Job Summary

The Housekeeping Manager is responsible for ensuring that the standards of cleanliness are met in our hotel. This includes overseeing the daily operations of the housekeeping department, managing staff, and maintaining a clean and safe environment for our guests.

Key Responsibilities
  • Greeting Guests and Responding to Requests
  • Maintaining a Healthy and Safe Environment
  • Assigning Tasks and Inspecting Work
  • Providing Training for Team Members
  • Assisting in the Overall Supervision of the Department
  • Inventorying Supplies and Providing Lists of Needed Items
  • Investigating Complaints and Taking Corrective Action
  • Performing Daily Cleaning Tasks
  • Reporting Technical Issues and Maintenance Needs
  • Updating Status of Guest Rooms
  • Restocking Cleaning Carts and Supplies
  • FOLLOWING ALL HEALTH AND SAFETY RULES
  • Attending Meetings as Required
Qualifications
  • High School Diploma or Equivalent
  • Experience in Customer Service or Guest-Facing Roles
  • Experience Cleaning in a Customer-Focused Environment
  • Experience in the Hospitality Industry as a Room Attendant or Similar Role
  • Experience Supervising Others
  • Ability to Communicate Effectively
  • Ability to Multi-Task and Interact with People Under Pressure
Physical Demands

Frequent standing and moving about the facilities. Handling objects, products, and equipment. Occasionally pushing, pulling, and lifting items weighing up to 50 pounds. Must communicate information and ideas so others will understand. Must observe details at close range.

Equal Opportunity Employer

Raines is proud to be an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.