Center Operations Manager

6 days ago


Cockeysville, Maryland, United States The UPS Store Full time
Job Summary

We are seeking a highly skilled and motivated Assistant Center Manager to join our team at The UPS Store. As a key member of our management team, you will be responsible for supporting the Center Manager in achieving business objectives and delivering exceptional customer service.

Key Responsibilities
  • Assist with personnel management, including recruiting, training, and coaching associates
  • Schedule work assignments and facilitate weekly or monthly staff meetings
  • Monitor and evaluate customer service delivery and customer satisfaction
  • Develop and implement the store marketing program
  • Manage Center finances and prepare reporting
  • Oversee Center maintenance, including cleanliness, safety, and organization
  • Perform other duties as assigned
Requirements
  • High school diploma or equivalent required
  • Advanced education degree or coursework desired
  • One year of supervisory experience in logistics, retail, or a related industry
  • Excellent computer skills, including Microsoft Office and Adobe Suites
  • Strong customer service skills and abilities
  • Public Notary required or eligible to become a Notary Public within 60 days
  • Detail-oriented and organized
What We Offer

The UPS Store offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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