Housekeeping Professional

2 days ago


Matthews, North Carolina, United States MCR Hotels Full time
Job Title: Housekeeper

The Housekeeper at the Hampton Inn Charlotte Matthews is responsible for ensuring the cleanliness and comfort of our guests' rooms and public areas.

Key Responsibilities:
  • Follow company and brand procedures for cleaning and preparing guest rooms, hallways, and public areas.
  • Complete pre-cleaning duties, including stocking guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guest rooms.
  • Perform repetitive duties, such as bed making and bathroom cleaning.
  • Replace bed linens and replenish guest room supplies.
  • Conduct deep cleaning activities as needed in conjunction with the maintenance department.
  • Interact with guests and team members in a friendly, service-oriented manner.
  • Maintain regular attendance as required by scheduling.
  • Maintain company and brand standards of personal appearance and grooming.
  • Thoroughly clean and restock the required number of guest rooms as assigned per shift.
  • Complete any special requests made by guests or other departments on behalf of guests.
  • Report any maintenance issues or lost and found items to supervisor or manager.
Requirements:
  • Must have a positive attitude and willingness to learn.
  • Must have the ability to communicate effectively and clearly.
  • Strong attention to detail.
  • Physical ability to stand/walk the entire shift and perform repetitive motions.
  • Ability to work well in stressful, high-pressure situations.
  • Flexible schedule with availability days, nights, holidays, and weekend based on the demands of the hotel.
  • Must be able to convey information and ideas clearly.
  • Must have a desire to serve all guests.
  • Must be 18 years of age or older to perform this job.
Preferred Qualifications:
  • Experience cleaning in a hotel or a related field.

MCR Hotels is a leading hotel owner-operator with a portfolio of 148 premium-branded hotels across 37 states and 106 cities. We offer a range of benefits, including hotel discounts, weekly pay, paid time off, retirement options, referral bonuses, career advancement, and health, dental, and vision insurance.



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