Senior Technical Leadership Role

20 hours ago


New York, New York, United States Ephoca Full time
Job Title: Senior Technical Leadership Role

Estimated Salary: $130,000 - $190,000 per year.

About the Job

We are seeking a highly skilled Senior Technical Leadership Role to lead our technical teams and drive innovation in our ZOHO One ecosystem. This role demands a strong technical background, strategic leadership skills, and the ability to communicate complex technical concepts to non-technical stakeholders.

Key Responsibilities
  • Platform Leadership & Strategy:
  1. Develop a comprehensive understanding of ZOHO CRM, Creator, Analytics, and Inventory.
  2. Lead the evaluation and adoption of new ZOHO features and tools to keep the organization at the forefront of technology.
Development & Integration:
  1. Develop custom ZOHO solutions using Deluge scripting, JavaScript, and APIs to ensure seamless workflows.
  2. Manage integrations between ZOHO and third-party systems like ERP tools, e-commerce platforms, or accounting software.
Team Collaboration & Leadership:
  1. Partner with department heads to understand and translate business needs into technical solutions.
  2. Lead and mentor IT and operations teams to maximize productivity and system usage.
Operational Oversight:
  1. Optimize workflows within ZOHO CRM to streamline sales, marketing, and inventory processes.
  2. Ensure data security and compliance within ZOHO and across integrated platforms.
Technical Support & Troubleshooting:
  1. Act as the go-to technical expert for troubleshooting and resolving ZOHO-related issues.
  2. Oversee system maintenance, updates, and performance monitoring.
Qualifications
  • Industry Experience:
  1. 5+ years of experience in technology leadership roles within industries like technology startups, enterprise SaaS, or logistics/operations companies.
  2. Strong familiarity with the New York business landscape and its fast-paced environment.
Technical Expertise:
  1. Deep understanding of ZOHO CRM, Creator, Analytics, and Inventory.
  2. Skilled in backend development, scripting (Deluge, JavaScript), and API management.
Leadership & Collaboration:
  1. Experience leading cross-functional teams to deliver technology solutions aligned with organizational goals.
  2. Proven ability to communicate complex technical concepts to non-technical stakeholders.
Problem Solving:
  1. A proactive, solutions-oriented mindset to diagnose and resolve system inefficiencies.
Availability:
  1. Ready to start within a short timeframe and commit to a 60-hour workweek.

About Us

Ephoca is a leading provider of innovative solutions dedicated to delivering high-quality products and services to our valued customers. As the U.S. subsidiary of Innova SRL, Ephoca combines expertise from both domestic and international markets, ensuring excellent customer experiences and top-notch products.



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