Customer Service Representative
3 weeks ago
Enterprise Holdings is seeking a highly skilled and customer-focused Customer Service Return Agent to join our team at the Albuquerque Airport. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring a seamless rental car return experience.
Key Responsibilities:
- Provide professional and courteous service to customers, ensuring a positive experience throughout the rental car return process.
- Accurately complete return transactions, ensuring 100% accuracy and attention to detail.
- Identify and address customer concerns, providing solutions and alternatives when necessary.
- Maintain a clean and organized workspace, ensuring a safe and efficient environment for customers and colleagues.
- Collaborate with colleagues to achieve team goals and objectives, promoting a positive and supportive work environment.
Requirements:
- High school diploma or equivalent required.
- Minimum 6 months of customer service experience.
- Valid driver's license with no more than two moving violations and/or at-fault accidents on driving record in the past three years.
- Ability to work a variety of shifts, including days, nights, and weekends.
- Excellent communication and problem-solving skills.
What We Offer:
- Competitive hourly rate, up to $15/hour.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
- A comprehensive benefits package, including medical, dental, and vision insurance.
Equal Opportunity Employer: Enterprise Holdings is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds.
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