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Automotive Service Specialist
2 months ago
Position Overview:
At AAA Northern California, Nevada & Utah, we pride ourselves on our commitment to exceptional service and innovation. Our mission is to create lifelong members by empowering our team members to excel in their roles.
Why Choose Us?
We offer competitive compensation, including the opportunity to participate in our discretionary annual incentive plan based on your position. Enjoy a 401k matching program with a dollar-for-dollar company match up to 6% of eligible earnings per pay period.
Comprehensive Benefits:
Our benefits package includes Medical, Dental, Vision, and a wellness program, along with paid holidays and time off. Team members accrue paid time off monthly, with additional hours allocated for volunteer activities.
Collaborative Work Environment:
We value your contributions to delivering outstanding service to our members. Enjoy a complimentary AAA Classic Membership, product discounts, and a tuition reimbursement program for ASE Certifications.
Key Responsibilities:
- Conduct oil changes and lubrication services for both member and non-member vehicles.
- Perform tire repairs and installations.
- Execute minor repairs as directed by the Lead Technician or Service Advisor, based on your skill level.
- Assist senior technicians for hands-on experience.
- Test drive vehicles to diagnose performance or drivability issues, ensuring safety during the process.
Safety and Maintenance:
- Maintain a clean and safe work environment, promptly addressing spills and hazards.
- Ensure company equipment and machinery are well-maintained.
- Adhere to safety regulations and report unsafe conditions to supervisors.
Training and Development:
- Attend mandatory training sessions and pursue additional training to enhance your skills.
- Stay updated on industry trends and repair procedures, completing at least 12 hours of continuing education annually.
Customer Service Commitment:
- Maintain vehicle cleanliness and respect customer property.
- Verify accuracy of parts ordered for assigned vehicles.
- Follow industry standards for repairs and inspections, documenting all relevant information.
Qualifications:
- High School diploma or equivalent (GED).
- Valid driver's license with a clean driving record.
- Minimum six months of experience in general repair, lubrication services, or tire shop operations.
Physical Requirements:
- Ability to lift and carry up to 50 lbs.
- Capable of standing, bending, kneeling, and climbing ladders as needed.
Join us in our mission to provide outstanding service and support to our members while developing your career in the automotive industry.
