Medical Communications Coordinator

2 weeks ago


Madison, Wisconsin, United States UW Health Full time
Medical Communications Specialist

UW Health is seeking a skilled Medical Communications Specialist to join our team. As a key member of our emergency services team, you will play a critical role in ensuring the safe and efficient transfer of patients between facilities.

Key Responsibilities:
  • Triage incoming calls for urgent and emergent patient transfers, providing timely and accurate information to requesting agencies.
  • Collect and relay patient medical information to receiving facilities, ensuring seamless communication and care.
  • Establish and maintain effective radio and landline communications with requesting agencies, securing landing zone instructions and initial patient medical reports.
  • Monitor telephones, radios, and emergency alert scanners to stay informed of scene flights and respond accordingly.
Requirements:
  • High School Diploma or equivalent required; Associate's degree or higher preferred.
  • Minimum two years of experience in an emergency services role, such as an Emergency Medical Dispatcher or Emergency Medical Technician.
  • Preferred: Three years of professional work experience in customer service, physician referral, or emergency medical dispatch.
  • EMT-Paramedic certification preferred.
Our Commitment to Diversity, Equity, and Inclusion:

UW Health is committed to being a diverse, equitable, inclusive, and anti-racist workplace. We value the unique perspectives and qualities each employee brings to work each day. Applications from Black, Indigenous, and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members, and veterans are strongly encouraged.



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