Client Relationship Consultant
1 day ago
At U.S. Bank, we're committed to helping our customers and businesses achieve their financial goals. As a Client Relationship Consultant, you'll play a key role in building strong relationships with our clients, providing them with expert advice and guidance to help them make informed financial decisions.
Key Responsibilities- Build and maintain relationships with clients through proactive outreach and follow-up
- Assess and attend to clients' banking needs, obtaining and processing customer and account information
- Demonstrate and educate clients on available deposit and loan products and services
- Recommend solutions based on each client's unique goals and needs
- Develop collaborative partnerships with branch team members and partners to best serve clients
- High school diploma or equivalent
- One to three years of customer service experience
- One to three years of sales experience
- Basic knowledge of retail product philosophy, policy, procedures, documentation and systems
- Basic knowledge of all retail products and services
- Proven customer service and interpersonal skills
- Effective selling and referral skills
- Strong mathematical, problem-solving, and negotiation skills
- Strong verbal and written communication skills
Our comprehensive benefits package includes:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
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