Technical Support Engineer
13 hours ago
We are seeking a highly skilled Technical Support Engineer to join our Customer Support team. As a Technical Support Engineer, you will be responsible for providing exceptional customer service to our external customers, resolving performance issues, and working closely with our software development teams to ensure seamless product support.
Key Responsibilities- Respond to customer inquiries and troubleshoot product configuration issues
- Provide remote product support for OneStream customers and resolve complex issues
- Complete changes to customer Azure environments, including configuration changes, database copies, VPN, VM resize, and DB scaling
- Research, resolve, and respond to complex issues across the application product lines and product boundaries, ensuring policy compliance
- Submit customer enhancement requests to software development teams
- Update and maintain technical knowledge base articles
- Ensure all interactions with OneStream customers are positive and handled with a high sense of urgency
- Formal education and certification in a finance or technology-related field
- 5+ years of software and/or in-app troubleshooting experience
- Experience in a Level 2 or Level 3 IT support environment
- Knowledge of finance and accounting practices and principles
- Experience solving financial-driven support issues
- Experience supporting customers in a Windows environment
- Experience with Microsoft Azure
OneStream is an independent software company backed by private equity investors. We provide an intelligent finance platform built to enable confident decision-making and maximize business impact. Our platform unifies data management, financial close and consolidation, planning, reporting, analytics, and machine learning, empowering Finance and Operations teams with AI-enabled insights to make faster and more intelligent decisions every single day.
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Technical Support Specialist
4 weeks ago
Birmingham, Alabama, United States Evolv I.T. Full timeAbout the RoleWe are seeking a skilled and motivated Technical Support Specialist to join our dynamic team at Evolv I.T., a leading agile Managed Service Provider (MSP), committed to delivering innovative solutions in a fast-paced environment.Key ResponsibilitiesProvide advanced technical support to clients, resolving complex technical issues and...
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Senior Technical Engineer
4 weeks ago
Birmingham, Alabama, United States INTERNATIONAL CODE COUNCIL INC Full timeJob SummaryWe are seeking a highly skilled Senior Technical Engineer to join our team at the International Code Council Inc. The ideal candidate will have a strong background in engineering, with a focus on code compliance and technical expertise.Key ResponsibilitiesEvaluate technical data and test reports submitted by applicants to ensure compliance with...
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Senior Technical Engineer
1 month ago
Birmingham, Alabama, United States INTERNATIONAL CODE COUNCIL INC Full timeJob SummaryWe are seeking a highly skilled Senior Technical Engineer to join our team at the International Code Council Inc. The ideal candidate will have a strong background in engineering, with a focus on code compliance and technical expertise.Key ResponsibilitiesEvaluate technical data and test reports submitted by applicants to ensure compliance with...
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Senior Technical Engineer
4 weeks ago
Birmingham, Alabama, United States INTERNATIONAL CODE COUNCIL INC Full time{"Position Summary": "As a key member of our team, you will play a critical role in ensuring the code compliance of building products, materials, and methods. Your expertise will be instrumental in developing ICC-ES acceptance criteria and writing evaluation reports that meet the highest standards of quality and accuracy.", "Responsibilities": "Evaluate test...
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Senior Technical Engineer
1 month ago
Birmingham, Alabama, United States INTERNATIONAL CODE COUNCIL INC Full timeJob SummaryWe are seeking a highly skilled Senior Technical Engineer to join our team at the International Code Council Inc. The ideal candidate will have a strong background in engineering, with a focus on code compliance and technical expertise.Key ResponsibilitiesEvaluate technical data and reports submitted by applicants to ensure compliance with...
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Technical Engineer II
2 weeks ago
Birmingham, Alabama, United States Children's of Alabama Full timeJob SummaryThe Technical Engineer II position at Children's of Alabama will oversee the management and maintenance of a large-scale fleet of endpoint devices, including desktops, laptops, and VDI devices. This role will also involve participating in the recommendation, procurement, and testing of future software and hardware to enhance productivity.Key...
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Sales Engineer for Technical Solutions
1 month ago
Birmingham, Alabama, United States Mayco Industries Full timeSales Engineer for Technical Solutions at Mayco IndustriesWe are seeking a dedicated Sales Engineer to join our dynamic team. The successful candidate will possess a Bachelor's Degree in Engineering and have substantial experience in a production setting, coupled with a robust background in technical sales and customer relations.Your main goal will be to...
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Technical Engineer II
3 weeks ago
Birmingham, Alabama, United States Children's of Alabama Full timeJob SummaryThe Technical Engineer II position will oversee the management and maintenance of a large-scale fleet of endpoint devices, including desktops, laptops, and VDI devices. This role will also participate in the evaluation, procurement, and testing of future software and hardware solutions to enhance productivity.Key ResponsibilitiesImplement endpoint...
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Technical Engineer II
3 weeks ago
Birmingham, Alabama, United States Children's of Alabama Full timeJob SummaryThe Technical Engineer II position at Children's of Alabama will oversee the management and maintenance of a large-scale fleet of endpoint devices, including desktops, laptops, and VDI devices. This role will also involve participating in the recommendation, procurement, and testing of future software and hardware to enhance productivity.Key...
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Sales Engineer for Technical Solutions
3 days ago
Birmingham, Alabama, United States Mayco Industries Full timePosition OverviewMayco Industries is looking for a dedicated Sales Engineer specializing in technical solutions to enhance our team. The successful candidate will possess a Bachelor's Degree in Engineering and have substantial experience in a manufacturing setting, along with a robust background in technical sales and client relations.In this role, you will...
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Technical Support Specialist
7 hours ago
Birmingham, Alabama, United States Southern Company Full timeJob Title: Technical Support RepresentativeAt Southern Company, we are seeking a highly skilled Technical Support Representative to join our team. As a Technical Support Representative, you will play a critical role in providing exceptional customer service and technical support to our customers.Key Responsibilities:Provide technical support and assistance...
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Technical Support Specialist
3 days ago
Birmingham, Alabama, United States ITAC Solutions Full timeTechnical Support SpecialistAre you passionate about delivering exceptional technical support and ensuring seamless IT operations? We're seeking a skilled Technical Support Specialist to join our team at ITAC Solutions.Key Responsibilities:Respond to technical support queries via email, phone, and in-personTroubleshoot hardware and software issues and...
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Technical Support Specialist
2 weeks ago
Birmingham, Alabama, United States ITAC Solutions Full timeTechnical Support SpecialistAre you passionate about delivering exceptional technical support and ensuring seamless IT operations? We're seeking a skilled Technical Support Specialist to join our team at ITAC Solutions.Key Responsibilities:Respond to technical support queries via email, phone, and in-personTroubleshoot hardware and software issues and...
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Technical Support Specialist
2 weeks ago
Birmingham, Alabama, United States ITAC Solutions Full timeTechnical Support SpecialistAre you passionate about delivering exceptional technical support and ensuring seamless IT operations? Our client, ITAC Solutions, is seeking a skilled Technical Support Specialist to join their team.Work in a fast-paced, collaborative environment with opportunities to take ownership of IT projects.Gain exposure to a range of...
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Technical Support Specialist
2 weeks ago
Birmingham, Alabama, United States ITAC Solutions Full timeTechnical Support SpecialistAre you passionate about delivering exceptional technical support and ensuring seamless IT operations? We're seeking a skilled Technical Support Specialist to join our team at ITAC Solutions.Work in a fast-paced, collaborative environment with opportunities to take ownership of IT projects.Gain exposure to a range of software,...
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Technical Support Specialist
4 days ago
Birmingham, Alabama, United States ITAC Solutions Full timeTechnical Support SpecialistAre you passionate about solving complex technical problems and providing top-notch support to end users? Our client, ITAC Solutions, is seeking a skilled Technical Support Specialist to be the go-to person for ensuring hardware and software meet business needs, allowing users to perform critical tasks efficiently.This role offers...
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Birmingham, Alabama, United States Raytheon Full timeAbout the RoleWe are seeking a highly skilled Modeling and Simulation Engineering Technical Fellow to join our team at Raytheon. As a key member of our organization, you will play a critical role in developing high-fidelity performance simulations that drive innovation and excellence in our products and services.Key ResponsibilitiesDevelop and implement...
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Technical Support Specialist
4 weeks ago
Birmingham, Alabama, United States PS Logistics LLC Full timeJob DescriptionThe Service Desk Analyst will play a critical role in ensuring the smooth operation of PS Logistics LLC's IT systems and infrastructure. This position will be responsible for providing technical support to end-users across the organization, troubleshooting and resolving technical issues, and collaborating with other IT teams to resolve complex...
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Senior Electrical Production Support Engineer
2 weeks ago
Birmingham, Alabama, United States Raytheon Full timeJob Summary We are seeking a highly skilled Senior Electrical Production Support Engineer to join our team at Raytheon. As a key member of our Surface Based Effector Production (SBEP) Department, you will be responsible for delivering affordable and innovative electrical products. Your expertise will be crucial in ensuring the successful execution of...
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Technical Support Specialist
1 month ago
Birmingham, Alabama, United States K2 Staffing, LLC Full timeJob OverviewPosition SummaryK2 Staffing, LLC is a prominent provider of technology solutions, seeking a skilled IT Support Solutions Technician. This role is essential in delivering top-notch support services to our diverse clientele. Our organization collaborates with industry-leading partners to facilitate the implementation and management of advanced...