Customer Service Ambassador

3 days ago


Hialeah, Florida, United States Happy Floors, A B Property Services, Inc. Full time
Customer Service Representative

The Customer Service Representative plays a vital role in delivering exceptional customer experiences at Happy Floors, A B Property Services, Inc. This position requires a strong ability to work in a fast-paced environment, providing world-class customer service through various channels, including phone, email, and fax.

Key Responsibilities:
  • Provide timely and effective support to customers, addressing their inquiries and concerns.
  • Utilize strong communication skills to resolve customer issues and escalate complex problems when necessary.
  • Collaborate with internal teams to ensure seamless customer service delivery.
  • Stay up-to-date with company policies, procedures, and product knowledge to provide accurate information to customers.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a dynamic environment with multiple priorities.
  • Strong problem-solving and conflict resolution skills.
  • Proficiency in using customer service software and tools.


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