Customer Service Coordinator
2 weeks ago
About the Role: Senior Customer Service Clerk
Job Summary:We are seeking a highly skilled and bilingual Senior Customer Service Clerk to join our team at Perfection Staffing. As a Senior Customer Service Clerk, you will be responsible for performing clerical and administrative duties, answering incoming calls, processing payments, entering complaints, scanning manifests, filing, reconciling payments, and other duties as assigned.
This is a physically comfortable position with no driving required. You will work in an office environment with acceptable lighting, temperature, and air conditions.
Responsibilities:- Provide exceptional customer service via phone and email
- Process payments and reconcile payment discrepancies
- Enter complaints and maintain accurate records
- Scan manifests and file documents
- Perform other duties as assigned by management
The ideal candidate will have one year of experience in a clerical/customer service role and possess strong verbal and written communication skills. You must be bilingual in English and Spanish.
Estimated Salary: $45,000 - $55,000 per year based on location and experience.
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