Customer Service Coordinator
5 days ago
About the Role:
">At TEKsystems, we are seeking a dedicated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will play a critical role in ensuring seamless title transfer processes for our customers.
">Key Responsibilities:
">- ">
- Serve as the primary point of contact for customers visiting our location to pick up vehicles or titles">
- Stay up-to-date with title and salvage laws across multiple states to provide accurate information to customers">
- Analyze and resolve customer inquiries, complaints, and requests in a timely and professional manner">
- Collaborate with colleagues to ensure effective problem-solving and issue resolution">
- Maintain organized files and documents, both physically and digitally">
Requirements:
">- ">
- Demonstrated excellent communication and interpersonal skills">
- Ability to work independently and as part of a team">
- Familiarity with office software and technology">
- Basic math skills for handling cash transactions">
- Strong attention to detail and organizational abilities">
Benefits:
">- ">
- Competitive salary range: $15.50-$15.50 per hour (based on experience)">
- Medical, dental, and vision insurance">
- Critical Illness, Accident, and Hospital insurance">
- 401(k) Retirement Plan with pre-tax and Roth post-tax contributions available">
- Voluntary Life and AD&D Insurance for employees and dependents">
- Short- and long-term disability insurance">
- Health Spending Account (HSA)">
- Transportation benefits">
- Employee Assistance Program">
- Time Off/Leave (PTO, Vacation, or Sick Leave)">
Work Environment:
">This is a fully onsite position located in Houston, TX. We offer a collaborative and dynamic work environment that values diversity, equity, and inclusion.
">About Us:
">TEKsystems is an industry leader in Full-Stack Technology Services, Talent Services, and real-world application. We partner with progressive leaders to drive change and transformation.
">We are an equal opportunity employer and welcome applications from diverse candidates without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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