Customer Service and Repair Coordinator

5 days ago


Houston, Texas, United States Northwest Dodge Full time
Job Summary:

We are seeking a highly skilled Customer Service and Repair Coordinator to join our team at Northwest Dodge. As a key member of our service department, the Customer Service and Repair Coordinator will be responsible for providing exceptional customer service, ensuring accurate diagnosis and repair of vehicles, and coordinating with technicians to resolve issues. This role requires excellent communication skills, the ability to explain technical information in simple terms, and a strong focus on delivering exceptional customer service.

We offer a competitive salary range of $55,000 - $75,000 per year, depending on experience, plus a comprehensive benefits package that includes medical, dental, life insurance, 401(k) with company match, paid vacation, direct deposit, and employee assistance program. If you have a passion for delivering top-notch customer experiences and possess excellent communication skills, we encourage you to apply.

The successful candidate will have a high school diploma or equivalent, post-secondary automotive training, and one year of dealer-level experience. A broad scope of automotive mechanical and electrical knowledge, along with excellent interpersonal skills, will be essential in this role. Additionally, the ability to drive both automatic and standard-transmission vehicles is necessary.

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