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Membership Services Representative, Part-Time, Fitness Center

2 months ago

Fort Smith, Arkansas, United States Mercy Full time

We're a Healing Ministry in Action

Our mission is clear: to bring compassionate care and exceptional service to our community. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart.

Overview:

The Member Service Desk Representative plays a vital role in delivering exceptional customer experiences. This role requires a positive attitude, strong communication skills, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional customer service to members and guests
  • Manage member inquiries and concerns in a professional and courteous manner
  • Work collaboratively with team members to achieve departmental goals and objectives
  • Maintain a clean and organized workspace, adhering to safety and security protocols

Requirements:

  • High School diploma or equivalent required
  • 6 months to 1 year of customer service experience preferred
  • Basic computer skills and good phone etiquette required

What We Offer:

At Mercy, we're committed to providing a supportive and inclusive work environment. Our benefits package includes:

  • Comprehensive health, vision, and dental coverage
  • PTO and tuition reimbursement
  • Employer-matched retirement funds

Why Work at Mercy?

We're a community-driven organization that values compassion, professionalism, and collaboration. If you're passionate about delivering exceptional care and service, we encourage you to apply.

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