Insurance Industry Support Specialist

4 days ago


Lexington, Kentucky, United States State Farm Insurance Full time

About State Farm Insurance

We are seeking a talented and customer-focused professional to join our team as an Insurance Industry Support Specialist. This role plays a vital part in ensuring the smooth operation of our office, providing exceptional support to customers, and driving business growth.

About You

We're looking for someone who is passionate about delivering outstanding customer service, has excellent communication skills, and is able to multitask with ease. As an Insurance Industry Support Specialist, you will be responsible for assisting customers with their insurance needs, answering inquiries, resolving issues, and processing policy changes.

Your Key Responsibilities

  • Assist customers with their insurance needs, providing accurate and timely information
  • Provide exceptional customer service by answering inquiries, resolving issues, and processing policy changes
  • Collaborate with team members to ensure efficient workflow and timely completion of tasks
  • Maintain accurate and up-to-date customer records
  • Handle incoming and outgoing calls professionally and courteously
  • Assist in the preparation of insurance quotes and policy documents
  • Process insurance claims and follow up on claim status
  • Provide guidance and support to customers in selecting appropriate insurance coverage

About the Role

This is a fantastic opportunity to work for a leading insurance company and develop your skills and experience in a fast-paced environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.

Salary

The salary for this role is approximately $40,000 - $60,000 per year, depending on experience.



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