Insurance Operations Specialist

3 weeks ago


Lexington, Kentucky, United States Coverwise Insurance Full time
Job Overview:
The Insurance Operations Specialist at CoverWise Insurance is a critical role that requires attention to detail, strong communication skills, and a drive to succeed. As a key member of our operations department, you will play a vital role in supporting our account executives and ensuring timely communication with clients.

Key Responsibilities:
• Manage Claims: Enter, update, and close claims in a timely manner, ensuring accuracy and compliance with company and industry standards.
• Process Endorsements and Quotes: Assist account executives by processing endorsements and preparing quotes as needed for clients.
• Client Communication: You will be responsible for both verbal and written communication with clients, including emails and phone calls.

Requirements:
• Strong Analytical Skills: Ability to accurately analyze and process complex data, with a keen eye for detail.
• Excellent Communication Skills: Strong verbal and written communication skills, with the ability to build rapport with clients and colleagues alike.
• Drive and Urgency: Self-motivated and able to prioritize tasks with urgency, handling multiple priorities and interruptions effectively.

About Us:
We value openness and honesty in all interactions. Candor means caring personally while challenging directly. We encourage a culture where employees can communicate authentically, share ideas freely, and approach challenges with both courage and compassion.

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