Service Advisor

1 month ago


San Francisco, California, United States Wise Auto Group Full time
Job Title: Service Advisor

Wise Auto Group is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring exceptional customer satisfaction and driving sales growth.

Key Responsibilities:
  • Assist Service Department management in maintaining a smooth-running, efficient service department.
  • Determine correct part numbers and labor time when building external and internal work orders.
  • Communicate effectively with customers, technicians, and management to ensure accurate and timely service delivery.
  • Assess warranty status and communicate warranty concerns to technicians.
  • Meet established individual sales goals for parts and labor.
Requirements:
  • High school diploma or GED at minimum, some college preferred.
  • Superior communication and customer service skills.
  • Experience with point-of-sale and Parts and Service computer software.
  • Ability to work in a fast-paced environment and meet sales targets.
Benefits:
  • Competitive pay and benefits package.
  • Opportunities for growth and advancement.
  • Complete paid training programs for rapid advancement.
  • Employee discounts on vehicles, service, and parts purchases.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


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