Community Support Specialist

3 weeks ago


Laguna Woods, California, United States Village Management Services, Inc Full time
Village Management Services, Inc. is a leading provider of professional management services to the community of Laguna Woods Village, a 2,100-acre residential complex with 12,736 homes and over 18,000 residents. Our team of approximately 1,000 employees provides a wide range of services to our residents, including customer service, maintenance, and administrative support.

In this role as a Customer Service Representative I, you will be responsible for providing exceptional customer service to our residents, responding to their requests for service in a timely and professional manner. You will also be responsible for scheduling inside residential work, participating in customer service related activities, and performing other duties as required. This position requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

This is an excellent opportunity to join a dynamic team and make a positive impact on the lives of our residents. We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, as well as a comprehensive benefits package that includes health insurance, retirement savings, and paid time off.

The ideal candidate will have considerable experience in customer service, preferably in a residential or property management setting. You will also have a high school diploma or equivalent and be proficient in computer software applications, including Microsoft Office. Additionally, you will be able to operate standard office machines and equipment, answer a wide variety of questions and concerns of the public, and make fast and accurate decisions.

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