Client Service Representative

8 hours ago


Houston, Texas, United States VCA Animal Hospitals Full time
About the Role

We are seeking an experienced Client Service Representative to play a vital role in delivering exceptional service to our clients and their pets.

Key Responsibilities
  • Schedule and confirm appointments, ensuring seamless communication with clients and staff.
  • Provide outstanding customer service, addressing client inquiries and concerns in a professional and empathetic manner.
  • Process payments, explain fees, and recommend products and services to meet client needs.
  • Manage medical records, charts, and correspondence, maintaining confidentiality and accuracy.
  • Ensure the hospital is clean and well-maintained, adhering to high standards of animal care and safety.
What We Offer

We provide a comprehensive benefits package, including medical, dental, vision, and paid time off, as well as opportunities for professional growth and development.

As a valued member of our team, you will enjoy competitive compensation, generous employee pet discounts, and a supportive work environment that prioritizes your well-being and success.

Equal Opportunity Employer

VCA Animal Hospitals is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and passion for delivering exceptional care to our clients and their pets.



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