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Family Support Specialist

2 months ago

Marion, Illinois, United States Centerstone Full time

Centerstone stands as a prominent nonprofit organization in the behavioral health sector, dedicated to transforming lives through compassionate care.

As a well-established entity, we provide fulfilling opportunities to support individuals of all ages across diverse environments.

JOB OVERVIEW:
POSITION SUMMARY
The role involves delivering comprehensive and/or intensive care coordination for youth and families facing significant challenges. Responsibilities include facilitating in-person, community-based meetings for child and family teams, conducting IMCANS reviews, and providing crisis intervention and safety planning.

Collaboration with various service teams is essential to effectively address the needs of clients referred through Pathways.

KEY RESPONSIBILITIES
- Deliver care coordination and support for High Fidelity Wraparound (Tier 1 clients) or Intensive Care Coordination (Tier 2 clients).
- Engage in consultation and collaboration with clients, their families, and other service providers to execute care plans.
- Conduct assertive outreach, advocacy, and follow-up for assigned clients.
- Maintain thorough documentation of outreach efforts and ensure that all services outlined in the personal growth plan are delivered as scheduled.

- Provide ongoing case management services, including assessment, planning, linking, monitoring, referrals, and advocacy for service recipients.
- Assist clients in developing a natural support network.

- Integrate community resources into the personal growth planning and service delivery processes to enhance various life domains.

- Present relevant information to ensure quality care, gather feedback, and adjust service provision as necessary.
- Identify and report all critical incidents in accordance with organizational policies.
- Facilitate community education initiatives as assigned.

SKILLS AND QUALIFICATIONS
- Strong communication skills across written, verbal, in-person, and virtual platforms.
- Proficient in customer service techniques.
- Familiarity with community resources and their functions.
- Effective problem-solving abilities.
- Understanding of the dynamics related to the assigned disability groups.

EDUCATION
A Bachelor's Degree in a human services field is preferred, or an Associate's Degree in human services combined with three years of experience in mental health services or CRSS certification.

Five years of supervised behavioral health experience may also qualify with approval.

TIME COMMITMENT: Full-time
COMPENSATION: $16.50 - $23.10

BENEFITS:
- Comprehensive medical, dental, and vision coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- Company-paid AD&D Insurance, Life Insurance, and Long Term Disability
- Employee resource groups focused on Diversity, Equity, and Inclusion
- Opportunities for continuing education
- Employee Assistance Program

Centerstone is committed to equal opportunity employment, ensuring that all hiring decisions are based on merit and qualifications related to professional competence. We embrace diversity and strive to create an inclusive workplace where every individual feels valued and empowered.