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Employee Services Specialist

2 months ago

Charlotte, North Carolina, United States Brightspeed Full time
HR Service Delivery Specialist

Become a vital member of our team at Brightspeed, a company committed to delivering swift and dependable internet services alongside outstanding customer support. In the role of HR Service Delivery Specialist, you will be instrumental in ensuring the seamless provision of HR services. This encompasses overseeing employee benefits, payroll processing, onboarding procedures, and addressing general HR inquiries.

Your key responsibilities will include:

  • Serve as the primary contact for HR-related inquiries via ServiceNow
  • Deliver exceptional customer service to staff concerning payroll, benefits, and HR guidelines
  • Oversee I-9 documentation and facilitate new employee onboarding
  • Maintain and manage employee records and reporting
  • Collaborate on HR initiatives aimed at enhancing service efficiency

Qualifications:

  • Bachelor's degree in Human Resources or a related discipline
  • A minimum of 3 years of experience in HR
  • Familiarity with HR information systems
  • Excellent communication and interpersonal skills

Why join us?

At Brightspeed, we are dedicated to fostering a diverse and inclusive work environment that champions wellness and equity. We provide competitive salaries, comprehensive benefits packages, and flexible work arrangements, whether remote or in-office. Join a team that is at the forefront of transforming internet connectivity and positively impacting communities. Brightspeed is proud to be an Equal Opportunity Employer.