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Customer Service Representative

2 months ago

Galesburg, Illinois, United States Planet Fitness Full time
Member Services Representative

At Planet Fitness, we're committed to providing a positive member experience. As a Member Services Representative, you'll play a key role in delivering exceptional customer service to our members, prospective members, and guests.

Key Responsibilities:
  • Greet members and guests with a smile and provide a warm welcome.
  • Handle front desk activities, including answering phones, checking members in, and facilitating new member sign-ups.
  • Take prospective members on tours of our facilities and showcase the benefits of membership.
  • Respond to member questions and concerns in a timely and professional manner.
  • Assist in maintaining the cleanliness and organization of our club.
Requirements:
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are a must.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for growth and development.
  • A competitive compensation package.

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and have a passion for fitness, we'd love to hear from you