Financial Services Manager

3 weeks ago


Galesburg, Illinois, United States CBI Bank & Trust Full time
Job Summary

As a Financial Services Manager at CBI Bank & Trust, you will oversee the activities of Financial Service Associates (FSAs) and operations, ensuring customers receive exceptional service. Your responsibilities will include running a cash drawer, assisting clients with transactions, and performing cash audits. You will also be accountable for ensuring compliance with bank regulatory standards and policies. Additionally, you will assist with interviewing, hiring, and mentoring new FSAs, and promote the bank's sales process.

Key Responsibilities
  • Supervise and coordinate FSA activities and operations
  • Ensure customer satisfaction and quality service
  • Run a cash drawer and assist clients with transactions
  • Perform cash audits and ensure compliance with regulatory standards
  • Assist with interviewing, hiring, and mentoring new FSAs
  • Promote the bank's sales process
Requirements
  • Previous supervisory experience in a retail operation
  • Excellent communication and problem-solving skills
  • Ability to work independently and organize tasks
  • PC skills, including Microsoft Office

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