Fitness Center Representative

4 weeks ago


Galesburg, Illinois, United States Planet Fitness - Midwest Management Group Full time
Job Overview

The Fitness Center Representative will play a vital role in delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This position requires a strong passion for fitness and health, as well as excellent communication and problem-solving skills.

Key Responsibilities
  • Front Desk Operations: Greet members, prospective members, and guests, providing a warm and welcoming experience.
  • Customer Service: Handle phone calls, check members into the system, and facilitate new member sign-ups.
  • Account Management: Assist with updating member accounts and responding to questions and concerns in a timely and professional manner.
  • Club Maintenance: Help maintain the cleanliness and organization of the club.
Requirements
  • Customer Service Background: Previous experience in customer-facing roles is preferred.
  • Basic Computer Proficiency: Ability to navigate basic computer systems and software.
  • Passion for Fitness: A genuine interest in fitness and health is essential.
  • Positive Attitude: A friendly and approachable demeanor is required.
  • Reliability: Punctuality and a strong work ethic are essential.


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