Special Investigator

2 weeks ago


San Francisco, California, United States Department of Consumer Affairs Full time
Job Description and Duties

The Department of Consumer Affairs is seeking a Special Investigator to join the Enforcement Division. As a Special Investigator, you will work under the general direction of the Supervising Special Investigator I to investigate consumer complaints, including complex cases related to the Contractors State License Law.

Key Responsibilities:
  • Investigate re-active consumer complaints, including complex cases based on the rules and regulations of the Contractors State License Law.
  • Work at the entry/training, journey, and full journey level to ensure compliance with licensing laws and regulations.
  • Collaborate with other teams to achieve departmental goals and objectives.
  • Participate in the development and implementation of policies and procedures to ensure effective enforcement of licensing laws.
Requirements:
  • Valid California Driver's License (CDL) required.
  • Medical Clearance prior to being hired.
  • Participation in the DMV's Employer Pull Notice Program (EPN).
  • Submission of fingerprints to the Department of Justice for criminal history background clearance.
  • Compliance with the Department of Consumer Affairs' Conflict of Interest Regulations.
Benefits:

The State of California offers a comprehensive benefits package, including health, dental, and vision insurance, retirement plans, and paid time off. Additionally, employees may be eligible for cash in lieu of health and/or dental benefits, common carrier travel and accident insurance, and other benefits.


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