Terminal Operations Support Specialist

4 weeks ago


Sumner, Washington, United States Swift Transportation Full time
Job Summary

As a Terminal Operations Support Specialist at Swift Transportation, you will play a vital role in ensuring the smooth operation of our terminal. Your primary responsibility will be to provide support to our drivers, ensuring they have the necessary assistance to deliver loads safely and on time.

Key Responsibilities
  • Provide drivers with necessary support due to absence, or during evening and/or weekend hours.
  • Immediately escalate calls for emergency situations involving law enforcement and/or driver compliance.
  • Dispatch drivers on pre-planned loads and complete all corresponding data entry and/or paperwork.
  • Resolve load targets and work with appropriate parties to address customers' special needs/requests as it relates to load planning and/or on-time delivery.
  • Monitor assigned loads and appropriately document issues and/or resolutions and/or escalations.
  • Hand off appropriate information to next shift.
  • Provide operational and/or administrative support to terminal leadership as necessary.

What We Offer
  • Potential bonus pay based on company performance.
  • Opportunities to volunteer and give back to local communities.
  • Medical, Dental, Vision and Prescription Benefits for Employees and Family
  • Short-Term and Long-Term Disability Insurance
  • Health Care & Dependent Daycare Flexible Spending Accounts
  • 401k Retirement Plan with Employer Matching Contributions, Stock Purchase Plan
  • Employee Assistance Program, Pet Insurance
  • Six Paid Holidays

Equal Employment Opportunity
The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.

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