Front Desk Coordinator

2 weeks ago


Southfield, Michigan, United States Michigan Orthopaedic Surgeons Full time
{"title": "Front Desk Receptionist", "description": "Why Choose Us?

As the largest and most comprehensive orthopaedic team in Michigan, we offer a unique opportunity to work with a talented and dedicated team of professionals.

Our commitment to leadership in education, innovation, and research, as well as our focus on prioritizing patient care, sets us apart from other healthcare providers.

Key Responsibilities:
  • Maintain the highest level of customer service while performing patient check-ins, status updates, and answering phones.
  • Interview patients or representatives to obtain and record necessary information.
  • Verify, update, and scan patient information, and oversee tracking in the Electronic Medical Record.
  • Collect copays and/or payments on account, and complete the patient check-out process.
  • Maintain a positive demeanor with patients, peers, supervisors, and physicians.
  • Stay abreast of and comply with all state and federal laws, including HIPAA, OSHA, and FLSA.
Requirements:
  • High school diploma or general education degree (GED).
  • 2 years of customer service experience required.
  • 1 year experience in a medical setting preferred.

We participate in E-Verify to confirm the employment eligibility of all newly hired employees, as required by federal law.

", "lang_code": "en"}

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