Front Desk Representative

5 days ago


Southfield, Michigan, United States Henry Ford Health System Full time
Job Summary

As a Front Desk Clerk with Henry Ford Health System, you will play a vital role in providing exceptional customer service to patients and visitors in a medical setting. Your administrative and clerical skills will be utilized to support the daily operations of the Rheumatology department.

Key Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information, including insurance authorizations and precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.

Requirements

High School diploma equivalency or 1 year of applicable cumulative job-specific experience is required.

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