Customer Support Associate
1 month ago
At Swift Transportation, we're committed to providing exceptional support to our drivers. As a Customer Support Associate, you'll play a vital role in ensuring our drivers have the resources they need to deliver loads safely and on time.
Key Responsibilities:
- Provide drivers with necessary support during evening and weekend hours.
- Dispatch drivers on pre-planned loads and complete corresponding data entry and paperwork.
- Resolve load targets and work with customers to address special needs and requests.
- Monitor assigned loads and document issues and resolutions.
- Hand off information to the next shift.
What We Offer:
- A competitive hourly rate of $20-23.
- Potential bonus pay based on company performance.
- Opportunities to volunteer and give back to local communities.
- Comprehensive benefits, including medical, dental, vision, and life insurance.
About Us:
Swift Transportation is an equal opportunity employer and welcomes applicants from diverse backgrounds. We're committed to creating a workplace that's inclusive, respectful, and safe for all employees.
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