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Customer Service Representative
1 month ago
About Us
Savers | Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.
Our Mission
We redirect billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, providing our nonprofit partners with valuable funding for their community-based programs and services.
Our Team
We are a diverse team of over 22,000 team members who are passionate about creating an awesome experience for our customers, donors, and each other.
What We Offer
As a Customer Service Associate, you will have the opportunity to work in a fast-paced retail environment, providing excellent customer service and supporting our sales team. You will also have access to comprehensive training and development programs, as well as a range of benefits including health insurance, paid time off, and a 401k plan.
Key Responsibilities
- Provide exceptional customer service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
- Support our sales team in achieving sales targets and providing a positive shopping experience for our customers.
- Process customer transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
- Maintain a clean and organized store environment, adhering to our high standards of customer service and store appearance.
What You'll Get
We offer a comprehensive onboarding and training program, as well as ongoing development opportunities to help you grow in your career. You will also have access to a range of benefits, including health insurance, paid time off, and a 401k plan.
