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Guest Services Coordinator

2 months ago

Hudson, Florida, United States VITALITY Senior Living Full time
Become a Vital Part of Our Community at Vitality Living Baypoint Village as a Concierge

At Vitality Living, we pride ourselves on fostering a lively environment that prioritizes meaningful interactions among our residents, their families, and our dedicated team members. We celebrate individuality and encourage our staff to express their unique selves.

Key Responsibilities of the Concierge:
  • Oversee the reception area consistently during your shift while executing various administrative tasks.
  • Address inquiries and concerns from residents' family members, relaying pertinent information to the Executive Director or Business Office Director as necessary.
  • React and manage emergency situations with composure and professionalism.
  • Sort and distribute incoming mail to the correct recipients.
  • Engage in onboarding and annual training sessions, as well as team meetings, as required.
  • Carry out additional responsibilities as directed by the Business Office Director.
Ideal Candidate Qualifications:
  • Minimum age of 18 years.
  • Possession of a high school diploma or GED.
  • Effective communication skills, both verbal and written, particularly in English.
  • Exhibit patience, tact, a positive attitude, and enthusiasm while interacting with residents of varying maturity levels.
  • Compliance with state or provincial health-related regulations.
Benefits Offered:
  • Comprehensive Medical, Dental, and Vision Insurance.
  • Generous Paid Time Off (PTO) plan.
  • Monthly and quarterly bonuses for perfect attendance.
  • 401k retirement plan.
Position Details:
  • Full-Time Employment.
Vitality Living is an equal opportunity employer that values diversity and inclusivity.