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Retail Store Supervisor

2 months ago

Hampton, Illinois, United States 7-Eleven Full time

Job Summary

The 7-Eleven Assistant Store Manager is a key member of the store team, responsible for ensuring the smooth operation of the store and providing exceptional customer service. This role involves overseeing all aspects of the store, including staffing, inventory management, and sales growth.

Key Responsibilities

  • Staffing and Training
    • Recruit, train, and develop a high-performing team of sales associates and shift leaders
    • Ensure sufficient staffing levels to meet customer demand and maintain a positive store environment
  • Inventory Management
    • Manage inventory levels and controls to minimize waste and maximize sales
    • Develop and implement strategies to drive sales growth and increase customer loyalty
  • Customer Service
    • Provide exceptional customer service and ensure a positive shopping experience
    • Address customer complaints and concerns in a timely and professional manner
  • Store Operations
    • Oversee daily store operations, including cash handling, customer service, and sales growth
    • Develop and implement strategies to improve store efficiency and reduce costs

Requirements

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 2 years of retail management experience, preferably in a convenience store or similar environment
  • Excellent communication and leadership skills
  • Ability to work a flexible schedule, including evenings, weekends, and holidays