Retail Sales Associate

2 days ago


Hampton, Virginia, United States Ross Stores Full time
Job Summary

The Retail Associate is a vital member of our team, responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers. As a Retail Associate, you will be the face of our brand, interacting with customers, answering questions, and providing assistance with purchases.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a high level of product knowledge, ensuring that customers are informed about our products and services.
  • Process transactions accurately and efficiently, handling cash, credit card, and other payment methods.
  • Restock shelves, maintain a clean and organized store environment, and perform other tasks as assigned by management.
  • Collaborate with colleagues to achieve sales goals and maintain a positive store atmosphere.
Requirements
  • Ability to work in a fast-paced retail environment, handling multiple tasks and priorities.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Ability to stand for long periods, lift up to 25 pounds, and move quickly and efficiently around the store.
What We Offer

As a Retail Associate at Ross Stores, you will have the opportunity to work in a dynamic and fast-paced environment, with opportunities for growth and development. We offer competitive pay, benefits, and a comprehensive training program to help you succeed in your role.



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