Front End Team Lead

7 days ago


Grand Junction, Colorado, United States Bass Pro Shops Full time
Job Summary

We are seeking a highly motivated and experienced Front End Team Lead to join our team at Bass Pro Shops. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, leading a team of sales associates, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide legendary customer service by assisting customers in making buying decisions, identifying and evaluating customer needs, and making product recommendations.
  • Team Leadership: Lead a team of sales associates, providing daily direction, coaching, and motivating them to achieve sales goals and provide exceptional customer service.
  • Sales Growth: Support the achievement of departmental sales, gross margin, and payroll goals by executing merchandising directives, maintaining plan-o-grams, and promoting sales-enhancing activities.
  • Inventory Management: Assist in maintaining accurate inventory levels, pricing, and UPC integrity, and ensuring proper display, signing, and pricing of advertised items.
  • Training and Development: Participate in interviewing and selecting new associates, coordinating training, and providing input on performance appraisals.
  • Problem-Solving: Resolve customer and associate opportunities with the GSM/DM and HR Manager.
Requirements
  • Education: High School Diploma or equivalent.
  • Experience: 2-4 years in retail sales, with supervisory experience a plus.
  • Skills: Ability to calculate figures and amounts, read and analyze reports, present information effectively, and conduct meetings and presentations.
  • Knowledge: Proficiency with PC-based word processing, spreadsheets, data-based management, and electronic point of sale and inventory management systems.
Benefits
  • Medical, Dental, and Vision Insurance
  • Health Savings Account and Flexible Spending Account
  • 401k Retirement Savings
  • Paid Holidays and Vacation Time
  • Bass Pro Cares Fund
Equal Opportunity Employer

Bass Pro Shops is an equal opportunity employer. We administer hiring decisions without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.


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