Customer Service Representative
4 days ago
The Customer Service Associate provides exceptional customer service to assist customers with questions, orders, returns, and issues. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints and issues in a professional and timely manner
- Process returns and exchanges
- Provide product information and recommendations
- Collaborate with the customer service team to achieve sales and customer satisfaction goals
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a team environment
- Basic computer skills and knowledge of software applications
- Paid holidays and time off
- Monday-Friday daytime schedule
- Paid parental leave
- Health, dental, and vision insurance
- Flexible schedule
- Free ice cream
- 401K with company match
- Free onsite fitness center
The majority of the associate's time will be spent in an office environment with moderate levels of noise. Ability to sit for up to 8 hours per day with occasional movement throughout the building.
Interested individuals can apply by completing an application and uploading their resume at www.BHFO.com/pages/careers
EEO/AA M/F/Vet/Disability Proud to support NCRC Certification
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